https://blog.chatfunnel.com.br/en/AI and automation for e-commerce: customer service, sales and customer relationships on WhatsApp and Instagram.enhttps://blog.chatfunnel.com.br/en/order-status-whatsapp-ai-after-sales/https://blog.chatfunnel.com.br/en/order-status-whatsapp-ai-after-sales/A delivery answer depends on the right source. Learn how to identify the purchase, separate packages, and route exceptions without inventing dates.Tue, 10 Nov 2026 16:00:41 GMTCustomer service https://blog.chatfunnel.com.br/en/whatsapp-workflows-standardize-reduce-rework/https://blog.chatfunnel.com.br/en/whatsapp-workflows-standardize-reduce-rework/Standardize WhatsApp workflows and reduce rework. Organize steps, set standards, and gain speed without losing personalization or control.Tue, 10 Nov 2026 15:14:34 GMTAutomation https://blog.chatfunnel.com.br/en/whatsapp-automation-ab-testing/https://blog.chatfunnel.com.br/en/whatsapp-automation-ab-testing/Discover how to use A/B tests in WhatsApp automations to increase sales and optimize automated support with real data.Tue, 10 Nov 2026 15:08:27 GMTSales https://blog.chatfunnel.com.br/en/reactivate-cold-contacts-automated-messages/https://blog.chatfunnel.com.br/en/reactivate-cold-contacts-automated-messages/Learn five practical strategies to reactivate cold contacts with automated messages and increase conversions quickly and efficiently.Tue, 10 Nov 2026 15:08:27 GMTSales https://blog.chatfunnel.com.br/en/when-ai-handoff-customer-service-person/https://blog.chatfunnel.com.br/en/when-ai-handoff-customer-service-person/Define when AI should call a person, what data should accompany the conversation, and how to test the handoff through the team’s first reply.Tue, 10 Nov 2026 15:08:26 GMTCustomer service https://blog.chatfunnel.com.br/en/automated-customer-support-setup-checklist/https://blog.chatfunnel.com.br/en/automated-customer-support-setup-checklist/Learn how to set up automated customer support from scratch with a practical checklist. Avoid mistakes, move faster and reduce lost leads.Tue, 10 Nov 2026 15:08:26 GMTAutomation https://blog.chatfunnel.com.br/en/chatbot-or-ai-agent-online-store-how-to-choose/https://blog.chatfunnel.com.br/en/chatbot-or-ai-agent-online-store-how-to-choose/Compare chatbots and AI agents using your store’s questions. See when to use flows, which capabilities to test, and how to evaluate human service.Tue, 10 Nov 2026 15:08:26 GMTArtificial intelligence https://blog.chatfunnel.com.br/en/official-whatsapp-api-customer-support/https://blog.chatfunnel.com.br/en/official-whatsapp-api-customer-support/Discover what changes in customer support with the official WhatsApp API and how it transforms results with speed and automation.Tue, 10 Nov 2026 15:08:26 GMTWhatsApp https://blog.chatfunnel.com.br/en/how-to-test-ai-agent-online-store/https://blog.chatfunnel.com.br/en/how-to-test-ai-agent-online-store/Prepare a test matrix to check answers, exceptions, and team handoffs. Learn how to record failures and decide what to release to customers.Tue, 10 Nov 2026 15:08:25 GMTArtificial intelligence https://blog.chatfunnel.com.br/en/unpaid-pix-recover-sale-whatsapp/https://blog.chatfunnel.com.br/en/unpaid-pix-recover-sale-whatsapp/A Pix reminder needs to follow the purchase state. Learn how to check validity, avoid duplicate messages, and stop the sequence after confirmation.Tue, 10 Nov 2026 15:08:25 GMTAutomation https://blog.chatfunnel.com.br/en/capture-leads-online-store/https://blog.chatfunnel.com.br/en/capture-leads-online-store/From coupons to requests for help: capture contacts before purchase, save what each person requested and reply through their chosen channel.Tue, 10 Nov 2026 15:08:25 GMTArtificial intelligence https://blog.chatfunnel.com.br/en/whatsapp-business-vs-official-api/https://blog.chatfunnel.com.br/en/whatsapp-business-vs-official-api/Compare the app and API using your store’s work, a weekend exchange case, and criteria for checking connections, teams, and messages.Tue, 10 Nov 2026 15:08:25 GMTWhatsApp https://blog.chatfunnel.com.br/en/reduce-average-handle-time-automation/https://blog.chatfunnel.com.br/en/reduce-average-handle-time-automation/Discover 10 practical strategies to reduce average handle time with automation, improve customer experience and scale your operation efficiently.Tue, 10 Nov 2026 14:57:04 GMTCustomer service https://blog.chatfunnel.com.br/en/measure-ai-assisted-sales/https://blog.chatfunnel.com.br/en/measure-ai-assisted-sales/Link conversations to orders to measure AI-assisted sales. Define the window, avoid duplicates and distinguish association from additional sales.Tue, 10 Nov 2026 14:28:16 GMTSales