Blog archive: page 4

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A magnifying glass over a misaligned piece blocking a queue of messages.

Artificial intelligence

Businesses are using AI to scale mistakes without realizing it

Why do 58% of businesses fail with AI before they even begin?

GabrielaNov 10

A legal folder, magnifying glass and speech bubble for evaluating digital support.

Artificial intelligence

How to Find a Functional Legal Chatbot in 2025

Learn how to identify a truly functional legal chatbot, the features it needs, mistakes to avoid and where to find the right solution for your firm.

Mateus DiasNov 10

Connections being built between a post and support messages.

Automation

How to Set Up Instagram Automation and What to Automate

Learn how to set up Instagram automation and increase engagement with effective tools and strategies to optimize your online presence.

Mateus DiasNov 10

Two hands exchange a product record supported by messages and organized tasks.

Artificial intelligence

What the best salespeople are already doing differently with AI

Sales has evolved from information to trust. Algorithms now handle operational work while humans focus on context, empathy, and decisions.

GabrielaNov 10

An initial conversation connected to a contact record and legal appointment scheduling.

Customer service

Chatbots for Lawyers: How to Automate Initial Consultations

Automate legal support and improve client acquisition with ChatFunnel. Try it free and discover how to optimize your firm.

Mateus DiasNov 10

ChatFunnel Chat screen with the human fallback inbox and AI recording a case for the team at 9 a.m.

Customer service

Chatbot or Human Agent: How to Divide Customer Service

From a customer request to a decision: a task-by-task sheet shows what AI answers, what the team decides, and how the after-hours queue works.

GabrielaNov 10

ChatFunnel knowledge base with an active product catalog and the terracotta variant checked.

Artificial intelligence

AI Product Catalog: How to Create One for Your Online Store

Before sending your catalog to AI, check the same variant across the product record, page, feed, and checkout, with criteria for photos and mobile testing.

GabrielaNov 10

WhatsApp Business Catalog: How to Create and Keep It Updated

From registering the first item to troubleshooting a missing catalog: create, organize, and maintain prices and stock before connecting service to your store.

GabrielaNov 10

A hand unties a knot in a customer service path before a package is delivered.

Automation

Automating chaos only accelerates losses

How to move from a broken flow to an operation that converts at scale without human effort.

GabrielaNov 10

A speech bubble linked by a line to an order package, with an hourglass beside it, symbolizing WhatsApp automation

WhatsApp Automation for Online Stores: What It Is and How to Start

From cart to repeat purchase: what to automate on your store WhatsApp, when the free app is enough, when the official API is needed and what it costs.

Mateus DiasNov 10