Blog archive: page 12

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A magnifying glass over a product label, with boxes on shelves and a speech bubble.

Artificial intelligence

AI gets price and stock wrong: how to review store sources

Find out why AI gives the wrong price or stock level. Check product, variant, source version, and integration before adjusting your store’s answers.

Mateus DiasNov 10

Cover about Meta charging per WhatsApp message, with store replies marked with the cost per send

Will Meta charge per WhatsApp message? What has changed

Charges have begun: since October 1, official WhatsApp API replies cost R$ 0.035 per message after 1,000 free per month. See what changed and how to calculate your store’s cost.

GabrielaNov 10

ChatFunnel cart recovery flow with an approved template, contact tag, and message with a checkout button

Abandoned cart messages: 20 WhatsApp templates

From reminder to paid order: 20 abandoned cart messages to adapt for your store, with send timing, official API cost, and sequence stopping rules.

Mateus DiasNov 10

ChatFunnel WhatsApp Spending showing official API pricing by category and the estimated monthly total.

Is the WhatsApp Business API Free? What It Costs in 2026

Meta charges no API subscription, but delivered messages have a fee. See free allowances, Brazilian rates, volume discounts, and a monthly store example.

GabrielaNov 10

AI for ecommerce in ChatFunnel: approved knowledge base, AI suggestion, and WhatsApp answer with source

Artificial intelligence

AI for ecommerce: what it is, uses, and how to start

From customer service to after-sales: 8 AI uses in an online store, the data each needs, and a 5-step guide for the first test.

Mateus DiasNov 10

A message plane and reply bubble connected to a storefront.

Sales

Why DMs Generate Few Sales and What to Change in Your Approach

Is your business making few sales through DMs? Discover the mistakes holding sales back and specific strategies to turn things around.

Mateus DiasNov 10

A paper package with a cyan band over a speech bubble, linked by a cyan path to a door with a step, with a numberless clock in the background.

Customer service

Mercado Livre One-Hour Delivery: What It Means for Your Store

Mercado Livre began delivering within 60 minutes in São Paulo and selling prescription medicines. See seller rules, pharmacy requirements and how to communicate deadlines.

GabrielaNov 10

Cover titled WhatsApp Template and ChatFunnel send screen showing an approved and synced template

WhatsApp templates: how to create one and get Meta approval

How to prepare a WhatsApp template for your store, distinguish category from status, and address rejections before testing a send.

GabrielaNov 10

Cyan connections link a contact to a conversation, package, and funnel cards.

Sales

Ecommerce CRM for WhatsApp: test before choosing

Compare CRM proposals with a test purchase. See which data should connect WhatsApp to the customer and order without confusing a sales stage with payment.

Mateus DiasNov 10

A three-stage funnel, top, middle and bottom, to a paid order beside a WhatsApp cart conversation. Alt: "Funnel with top, middle and bottom stages to a paid order beside an automated WhatsApp conversation about a cart"

Sales

WhatsApp Sales Funnel: How to Automate It Step by Step

From first contact to paid order: seven steps to build an automated store sales funnel on WhatsApp, with triggers, short messages and team handoff.

Mateus DiasNov 10

Paths with clicks and speech bubbles separated by customer interest.

Automation

Click-Based Segmentation: How to Personalize Every Message

Discover how to use intelligent segmentation based on clicks and interactions to increase conversion and personalize messages strategically.

Mateus DiasNov 10

Buying journeys with product choices and conversation touchpoints.

Sales

How to Create Buying Journeys Based on Customer Behavior

Discover how to create buying journeys based on user behavior using data, automation and intelligent segmentation to increase engagement and accelerate conversions.

Mateus DiasNov 10

AI and automation for your store

See how ChatFunnel runs your store's customer service and sales on WhatsApp, with fast replies and conversations that turn into orders.

Meet ChatFunnel, the No. 1 AI for online stores