Blog archive: page 8

Keep reading with the articles below, from newest to oldest.

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ChatFunnel flow screen with an abandoned cart recovery template and a WhatsApp message with the AI agent.

Sales

AI Cart Recovery: Conditional Flow or AI Agent?

Find out why customers abandon carts, build a three-message sequence, configure an AI agent, and calculate cost per recovered order.

GabrielaNov 10

Customers on a continuous path with conversation and follow-up points.

Sales

The Impact of Automation on Reducing Churn

The impact of automation on reducing churn has become a decisive factor for businesses that want to retain customers and grow predictably. Why understand...

Mateus DiasNov 10

Order 1048 in ERP with stock and tax invoice, beside Lia Martins’s CRM record and WhatsApp conversation.

CRM

CRM and ERP: Differences, When to Use Each and How to Integrate

ERP runs the order, while CRM manages the customer relationship. See what each stores, how to integrate them in stages and how to test the connection.

GabrielaNov 10

A phone showing a WhatsApp conversation where a store offers another delivery option to someone who found shipping expensive.

Sales

Cart Abandonment Reasons: Shipping, Questions and Trust

From the 70% average to causes a store can address: shipping, questions, distrust, coupons and checkout. Learn how to respond and collect contacts with consent.

GabrielaNov 10

A pen on conversation cards beside a purchase package.

Sales

Chatbot Copywriting: 7 Messages and How to Use Them

Learn chatbot copywriting and discover 7 automated messages that convert: increase sales using AI on WhatsApp.

Mateus DiasNov 10

Two comparison sheets, a cyan speech bubble, and a magnifying glass over a checked item.

Artificial intelligence

Ecommerce chatbot: selection criteria and comparison

Organize chatbot answers by the right source and learn how to handle a corrected order number or unavailable system without inventing a status.

GabrielaNov 10

Timeline from October 27 to November 27, showing half the audience researching one month before Black Friday 2026.

Sales

Black Friday 2026: How Brazilians Research and Shop

Half begin research a month early and 55% intend to buy on a store website. See LWSA data and an online store calendar through November 27.

GabrielaNov 10

A speech bubble on a path leading to a product storefront.

Artificial intelligence

How Bots Evolved From Passive Support to Active Selling

Discover how bots evolved from passive support agents into active WhatsApp sales agents. See how automation transforms your funnel and converts leads 24/7.

Mateus DiasNov 10

Calendar with an appointment confirmed by message beside a waiting room chair.

Customer service

WhatsApp Scheduling Chatbot to Reduce Missed Appointments

Integrate chatbots with WhatsApp to reduce missed appointments through confirmations, reminders, and efficient scheduling flows.

Mateus DiasNov 10

Comments on a post continuing into conversations with followers.

Sales

3 Instagram Engagement Strategies Using Bots

Discover three strategies to increase Instagram engagement with intelligent bots and turn your audience into real sales.

Mateus DiasNov 10

Store counter with a speech bubble and a package ready for delivery.

Sales

WhatsApp as a Sales Channel: How to Structure Customer Service

Is your WhatsApp inbox chaotic? Learn to structure it as an automated sales funnel so you lose fewer leads and increase conversions.

Mateus DiasNov 10

WhatsApp: the store sends catalog products, the customer taps I am interested and receives the order to complete.

Sales

Assisted Selling on WhatsApp: What It Is and How It Works

From first contact to paid order: how assisted selling works on WhatsApp, what AI does, when a salesperson takes over and how to measure results.

GabrielaNov 10

AI and automation for your store

See how ChatFunnel runs your store's customer service and sales on WhatsApp, with fast replies and conversations that turn into orders.

Meet ChatFunnel, the No. 1 AI for online stores