Blog archive: page 7

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Phone showing Loja Aurora recovering a WhatsApp cart with a studio photo and product video beside the title 3 AI tools for ecommerce

Artificial intelligence

AI for ecommerce: 3 tools for photos, video, and carts

Product photos, video, and cart recovery: how to use ChatGPT, OpenArt, and ChatFunnel in your store, with steps, checks, and a Black Friday schedule.

Mateus DiasNov 10

A shopping basket with a complementary product suggested in a conversation.

Sales

5 Ways to Increase Average Order Value With Automation

Discover how to increase average order value with intelligent automation, using strategies that qualify leads, accelerate sales and personalize support.

Mateus DiasNov 10

Appointment cards connected by a return arrow and a message.

Customer service

Patient Recall on WhatsApp: How to Schedule With a Chatbot

Use WhatsApp chatbots for patient recall. Learn to schedule follow-ups and exams, reduce missed appointments, and improve occupancy safely.

Mateus DiasNov 10

ChatFunnel reports screen with funnel summary and CAC calculation: R$ 30,000 divided by 400 new customers equals R$ 75.

Sales

What Is CAC in Ecommerce? How to Calculate and Reduce It

The CAC formula with a Brazilian real example, included costs, CAC by channel, payback and five ways to reduce online store acquisition cost.

GabrielaNov 10

Customer service

How to Improve Customer Service in an Online Store

Why do customers ask again? Use 8 tips and a diagnostic sheet to find the cause before changing your team or chatbot.

GabrielaNov 10

A paper airplane and dark speech bubble with an envelope beside an interrupted cyan path under a magnifying glass.

WhatsApp Message Not Delivered: Causes and How to Resolve Them

One check, two checks or an API error? Learn what each status means and when to resend, fix a template or stop the store sequence.

GabrielaNov 10

Phone showing a shopping question to an AI assistant and an answer citing Loja Aurora with a link.

Artificial intelligence

How to Appear in ChatGPT: GEO for Online Stores

Learn what to allow in robots.txt, how to build a product feed, and how to make pages citable for ChatGPT and Gemini, with official sources.

GabrielaNov 10

Pieces of a support flow with messages, routing and a reference.

How to Create a WhatsApp Support Bot Step by Step

A WhatsApp support bot has become indispensable for businesses seeking to optimize customer support. With growing dem...

Mateus DiasNov 10

ChatFunnel overview with the AI inbox, a WhatsApp Pix reminder, and an approved order in the CRM

ChatFunnel answers

ChatFunnel: what it is, what it does, and how it works

From AI customer service to CRM: what ChatFunnel does for an online store, how costs are divided, and how to test before deciding.

Mateus DiasNov 10

A phone showing a backpack ad, a WhatsApp conversation and a paid order in three stages: click, message and paid order.

Click-to-WhatsApp Ads: How to Respond and Measure Sales

A click is not a message, and a message is not a sale. Learn how to respond to an ad, save customer source and count only paid orders.

GabrielaNov 10

A scale weighing benefit against cost and a phone where WhatsApp AI answers a store customer at 22:00

ChatFunnel answers

WhatsApp AI: When It Is Worthwhile for an Online Store

Pros, cons and cost per reply: 5 signs WhatsApp AI is worthwhile for an online store and a 30-day test to decide.

Mateus DiasNov 10

An inbox full of cards beside an organized flow.

Automation

10 Signs Your Customer Support Needs Automation

Identify the 10 main signs your business needs customer support automation to scale, reduce costs and maintain quality.

Mateus DiasNov 10

AI and automation for your store

See how ChatFunnel runs your store's customer service and sales on WhatsApp, with fast replies and conversations that turn into orders.

Meet ChatFunnel, the No. 1 AI for online stores