Blog archive: page 6

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ChatFunnel CRM screen with a lost opportunity, a comment explaining the cause and the share of each loss reason.

CRM

CRM Loss Reasons: How to Record and Analyze Them in Your Store

A loss-reason list for online stores, evidence from conversations and the calculation of each cause’s share, without treating silence as a high-price objection.

GabrielaNov 10

2 speech bubbles beside a confirmation and a package.

Sales

WhatsApp Messages That Convert: How to Write and Measure Them

Learn to write WhatsApp messages that convert with structure, timing, and a clear CTA. Turn views into replies, clicks, and consistent orders.

Mateus DiasNov 10

A phone showing Loja Aurora replying in seconds: WhatsApp welcomes with 20 ready-to-use store models.

WhatsApp Welcome Messages: 20 Ready-to-Use Models

20 WhatsApp welcome message models for stores, by situation, from first contact and ads to after-hours, returning customers and registration, each with a stop condition.

GabrielaNov 10

A folded shirt and measuring tape beside a size chart and speech bubble.

Artificial intelligence

How AI helps customers choose the right clothing size

Guide sizing decisions with the product chart, the right measurement, and a conversation that explains its limits before suggesting an option.

GabrielaNov 10

A notebook, mug, and color cards beside a speech bubble.

Artificial intelligence

How to use AI for personalized-product customer service

Organize custom orders with permitted options, exact text per item, and a review summary. Learn what depends on approval and order status.

GabrielaNov 10

A hand leaves a follow-up message beside a return appointment card.

Customer service

Automated follow-up for clinics: how to build and test it

Automated follow-up turns post-consultation service into a strategic advantage. Learn to delight patients and reduce no-shows with human-centered automation.

Mateus DiasNov 10

ChatFunnel customer service automation: AI-handled conversations, human fallback, and transfer with history

ChatFunnel answers

WhatsApp customer service automation: a guide before buying

Before signing: what to automate, whether you need the official API, what Meta charges in 2026, and 7 questions for the demo.

Mateus DiasNov 10

ChatFunnel campaign screen with an approved template and summary, plus three steps for maintaining number quality.

WhatsApp Mass Messaging: How to Protect Number Quality

Learn what lowers official API number quality, why messages fail to arrive, and what to do before, during, and after each campaign.

GabrielaNov 10

Diagram showing a store number split between the WhatsApp Business mobile app and official API, with synced conversations.

WhatsApp Coexistence: App and API on the Same Number

Use the app and official API on the same number. See what changes in history, when the 24-hour window opens, and what to test before enabling AI.

GabrielaNov 10

Phone with a rules-based chatbot button menu for Delivery, Exchange, and Talk to the team, beside the title “Rules-based chatbot or AI?”

Artificial intelligence

Ecommerce Chatbot: What It Is and How It Works

Rules-based chatbot or humanized AI? See what each resolves, where answers come from, and how to test before going live.

GabrielaNov 10

Chat widget on a store website showing a conversation about Aurora Run sneakers and a WhatsApp button.

Customer service

Live Chat for Online Stores: How to Install and Use It

Website chat, a WhatsApp button, or both: install the widget, control where it appears, track visitor sources, and serve customers with AI and your team.

GabrielaNov 10

A phone showing an AI assistant comparing totals from two stores and requesting purchase approval.

Artificial intelligence

Agent Buyers: What AI Shopping Agents Are

AI agents already compare price, shipping and timing and, in some countries, buy for customers. See the 2026 facts and six ways to prepare your store.

GabrielaNov 10

AI and automation for your store

See how ChatFunnel runs your store's customer service and sales on WhatsApp, with fast replies and conversations that turn into orders.

Meet ChatFunnel, the No. 1 AI for online stores